Privacy Policy

Last Updated: September 3, 2026

At HJEM TIL JUL, operator of ienqp.shop, we respect your privacy and are committed to protecting and responsibly handling your personal information.

This Privacy Policy explains how we may collect, use, disclose, store, and safeguard personal information when you visit our website, place an order, contact our Customer Service team, or otherwise use our services.

By accessing or using ienqp.shop, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, as well as certain technical and usage information collected automatically when you interact with our website.

Information You Provide

Depending on how you interact with our website and services, you may provide information including:

• Full name

• Shipping and billing address

• Phone number

• Email address

• Payment method and transaction information

• Order and purchase details

• Customer service inquiries and communications

• Return and refund information

• Reviews, comments, feedback, or other content you voluntarily submit

Payment transactions may be processed by independent third-party payment providers. We generally do not directly receive or store your complete credit or debit card information where such information is handled by the applicable payment provider.

Information Collected Automatically

When you visit, browse, or interact with ienqp.shop, certain technical and usage information may be collected automatically, including:

• IP address

• Browser type and version

• Operating system

• Device information

• Website usage data

• Pages visited

• Time spent on pages

• Referring website or URL

• Clickstream information

• Cookie and similar technology identifiers

This information may help us operate our website, understand how visitors use our services, improve website functionality and performance, detect technical problems, and maintain website security.

2. How We Use Your Information

We may use your personal information for purposes including:

• Processing and fulfilling orders

• Arranging shipping and delivery

• Processing payments and transactions

• Providing customer service and support

• Responding to questions, requests, or complaints

• Processing returns and refunds

• Managing order-related issues

• Sending order confirmations and shipping or delivery updates

• Verifying transactions

• Helping detect and prevent fraud, abuse, or unauthorized activity

• Maintaining and improving our website and services

• Personalizing aspects of your shopping experience

• Understanding how customers interact with our website

• Sending marketing or promotional communications where permitted by applicable law or where you have provided the required consent

• Complying with applicable legal, tax, accounting, regulatory, and record-keeping requirements

• Establishing, exercising, or defending legal claims where necessary

We process personal information only where we have an appropriate legal basis or other lawful justification under applicable data protection law.

3. Cookies and Similar Technologies

ienqp.shop may use cookies and similar technologies to operate and improve the website and provide a more convenient browsing experience.

Cookies and similar technologies may be used to:

• Keep you signed in where applicable

• Remember your preferences

• Maintain your shopping cart

• Enable essential website functionality

• Analyze website traffic and usage

• Improve website performance

• Understand how visitors interact with our website

• Personalize content and recommendations

• Support advertising and marketing activities where legally permitted

Most web browsers allow you to manage or disable cookies through browser settings. Cookie controls may also be made available directly through our website.

Please note that disabling certain essential cookies may affect the availability or functionality of some website features.

Where required by applicable law, non-essential cookies will be used only after obtaining the appropriate consent.

4. How We Share Your Information

We do not sell your personal information in the ordinary sense of the term.

We may share personal information with trusted service providers and other third parties where reasonably necessary to operate our business and provide our services.

These parties may include:

• Shipping and logistics providers

• Payment processors and payment service providers

• E-commerce platform providers

• Website hosting and technology providers

• Analytics service providers

• Marketing and advertising service providers

• Fraud prevention and security providers

• Customer service providers

• Professional advisors, including accountants or legal advisors

• Government authorities, regulators, courts, or law enforcement agencies where disclosure is required or permitted by applicable law

Service providers are expected to process personal information only for authorized purposes and in accordance with applicable contractual, confidentiality, security, and legal requirements.

5. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, or misuse.

Depending on the systems and services involved, these measures may include:

• SSL/TLS encryption

• Secure server infrastructure

• Access controls

• Account and system security measures

• Firewall and network protection

• Security monitoring

• Technical safeguards designed to reduce unauthorized access

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

While we take reasonable precautions to protect personal information, absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by applicable law.

This may include retaining information where necessary to:

• Process and maintain order records

• Complete transactions

• Provide customer service

• Fulfill contractual obligations

• Manage returns and refunds

• Comply with legal, tax, accounting, and regulatory requirements

• Prevent fraud, misuse, or abuse

• Resolve disputes

• Establish, exercise, or defend legal claims

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Update certain personal details

• Request deletion of certain personal information

• Request restriction of certain processing activities

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information

• Request data portability where applicable

• Object to certain direct marketing communications

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to request additional information to reasonably verify your identity before completing certain requests.

Where provided by applicable law, you may also have the right to lodge a complaint with an appropriate data protection supervisory authority.

Nothing in this Privacy Policy is intended to restrict mandatory privacy or data protection rights available under applicable law.

8. Children's Privacy

Our website and services are primarily intended for adults and are not specifically designed or directed toward children.

We do not knowingly collect personal information from children where such collection would be prohibited by applicable law.

If we become aware that personal information relating to a child has been collected improperly, we will take reasonable steps to delete or otherwise appropriately handle that information in accordance with applicable legal requirements.

9. Third-Party Websites and Services

ienqp.shop may contain links to websites, applications, payment platforms, or other services operated by independent third parties.

These third parties operate independently and may maintain their own privacy policies, terms, security practices, and data processing procedures.

We are not responsible for the privacy practices, security, availability, or content of independent third-party services.

We encourage you to review the applicable privacy policies before providing personal information to or interacting with third-party services.

10. International Data Transfers

Some service providers involved in operating our website, processing payments, providing analytics, supporting orders, or delivering other services may process or store personal information outside the country in which you live.

Where international transfers are subject to applicable data protection requirements, appropriate safeguards or other legally recognized transfer mechanisms may be used where required.

We take reasonable steps to work with service providers that handle personal information in accordance with applicable data protection requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes relating to:

• Our business practices

• Products or services

• Website functionality

• Technologies

• Service providers

• Security practices

• Applicable legal or regulatory requirements

When changes are made, the revised Privacy Policy will be published on this page and the Last Updated date will be updated accordingly.

We encourage you to review this Privacy Policy periodically to remain informed about how your personal information is handled.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have questions about how your personal information is collected, used, stored, or protected, please contact us:

HJEM TIL JUL
Organisation Number: 937 534 361

Business Address:
Vestre Furmyrveg 11A
6017 ÅLESUND
Norway

Website: ienqp.shop
Customer Support Email: virgilhiroshima@gmail.com

When submitting a privacy-related request, please provide sufficient information for us to identify and appropriately respond to your request.

We will review and respond to privacy-related inquiries as promptly as reasonably possible and in accordance with applicable data protection laws.