Terms of Service

Last Updated: September 3, 2026

Welcome to ienqp.shop, operated by HJEM TIL JUL.

These Terms of Service ("Terms") govern your access to and use of our website, products, and related services. By accessing, browsing, placing an order through, or otherwise using this website, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please discontinue use of this website.

1. Acceptance of Terms

By accessing or using ienqp.shop, you agree to comply with these Terms and all other applicable policies published on our website, including but not limited to our:

• Privacy Policy

• Shipping / Logistics Policy

• Returns & Refund Policy

These policies form part of the terms governing your use of our website and services.

Nothing in these Terms is intended to exclude or restrict mandatory rights available to consumers under applicable law.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website with the appropriate authorization or supervision of a parent or legal guardian where required.

You also agree that any information you provide to us is accurate, complete, and current.

You must not knowingly provide false, misleading, fraudulent, or unauthorized information when using our website or placing an order.

3. User Accounts

Certain features of our website may allow or require you to create a customer account.

If you create an account, you are responsible for:

• Maintaining the confidentiality of your account credentials

• Providing accurate and current information

• Updating your information when necessary

• Taking reasonable steps to prevent unauthorized access to your account

• Activities carried out through your account where legally attributable to you

If you believe that your account has been accessed or used without authorization, please contact our Customer Service team as soon as possible.

4. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on ienqp.shop are accurate and current.

However, occasional errors, inaccuracies, technical issues, or omissions may occur.

Subject to applicable law, we reserve the right to:

• Correct inaccurate or incomplete information

• Update product descriptions or specifications

• Correct or adjust prices

• Modify product availability

• Update website content

• Refuse or cancel orders affected by obvious pricing, listing, or system errors

Product images are provided for illustrative purposes. Actual colors, packaging, or minor visual details may vary due to display settings, manufacturing updates, or other reasonable factors.

Any correction or cancellation affecting an order will remain subject to applicable consumer protection requirements.

5. Orders

Submitting an order through ienqp.shop does not necessarily constitute final acceptance of that order.

Orders may be subject to availability, payment verification, fraud prevention checks, delivery restrictions, and other reasonable processing requirements.

Where permitted by applicable law, we may refuse or cancel an order in circumstances including:

• Product unavailability

• Obvious pricing or listing errors

• Suspected fraudulent or unauthorized transactions

• Payment authorization or verification issues

• Incorrect or incomplete order information

• Technical or system errors

An order will generally be considered accepted once it has been confirmed and prepared for shipment.

If an order cannot be fulfilled after payment has already been collected, an appropriate refund will be issued in accordance with applicable law and our policies.

6. Payment

We accept the payment methods displayed and available during checkout, which may include:

• Credit or debit cards

• PayPal

• Cash on Delivery (COD)

• Other payment methods supported by our payment service providers

By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

Payment transactions may be processed through independent third-party payment providers and may be subject to their applicable terms, security procedures, and privacy practices.

7. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping / Logistics Policy.

Estimated processing and delivery times are provided for reference and may be affected by circumstances outside our reasonable control, including:

• Weather conditions

• Public holidays

• Customs inspections

• Carrier or transportation delays

• Incorrect or incomplete delivery information

• Natural disasters

• Other force majeure events

We make reasonable efforts to process and arrange delivery within the estimated timeframes published on our website.

Nothing in this section limits any mandatory rights relating to delayed or failed delivery that may apply under applicable law.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy.

Customers requesting a return must submit their request within the applicable return period and follow the procedures and eligibility requirements stated in that policy.

Return eligibility may depend on the reason for the return, the condition of the product, and other applicable requirements.

Nothing in these Terms or our Returns & Refund Policy is intended to exclude or restrict mandatory consumer rights available under applicable law.

9. Intellectual Property

Unless otherwise stated, content available through ienqp.shop, including but not limited to:

• Text

• Images

• Product descriptions

• Logos and branding

• Icons

• Graphics and illustrations

• Videos

• Software

• Website design and layout

• Other original website materials

is owned by, licensed to, or otherwise lawfully used by HJEM TIL JUL or the applicable rights holder and may be protected by applicable intellectual property laws.

Except where permitted by applicable law or authorized by the relevant rights holder, you may not copy, reproduce, distribute, modify, republish, sell, commercially exploit, or otherwise use protected website content without prior authorization.

10. Prohibited Conduct

You agree not to:

• Provide deliberately false, fraudulent, or misleading information

• Attempt unauthorized access to another person's account

• Attempt unauthorized access to our systems, servers, networks, or data

• Interfere with the normal operation or security of the website

• Upload or distribute viruses, malware, malicious code, or other harmful technologies

• Attempt to bypass website security measures

• Infringe intellectual property, privacy, or other rights belonging to third parties

• Use the website for fraudulent, unlawful, or otherwise prohibited purposes

Where reasonably necessary and permitted by applicable law, violations of these Terms may result in restriction or termination of access to our services and other appropriate action.

11. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, HJEM TIL JUL will not be responsible for losses or damages resulting solely from circumstances outside our reasonable control or from improper or unlawful use of the website.

Such circumstances may include:

• Temporary website interruptions

• Technical failures outside our reasonable control

• Internet or network connectivity issues

• Independent third-party payment service failures

• Carrier or logistics disruptions

• Malicious third-party cyber activity despite reasonable security measures

• Natural disasters or other force majeure events

• Improper, negligent, or unauthorized use of the website by a user

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to restrict mandatory statutory or consumer protection rights.

12. Privacy

Your privacy is important to us.

The collection, use, processing, storage, sharing, and protection of personal information associated with your use of ienqp.shop are described in our Privacy Policy.

Please review the Privacy Policy for further information regarding how personal information is handled and the privacy rights that may be available to you.

13. Changes to These Terms

We may update or revise these Terms periodically to reflect changes to our services, business operations, website functionality, policies, technologies, or applicable legal requirements.

When these Terms are updated, the revised version will be published on this page and the Last Updated date will be updated accordingly.

Changes will apply from the effective date stated in the revised Terms, subject to applicable legal requirements.

14. Governing Law and Disputes

These Terms and your use of ienqp.shop are subject to applicable law.

If a dispute arises in connection with an order, product, payment, website use, or our services, we encourage you to contact our Customer Service team first so that we can review the matter and attempt to resolve it appropriately.

If a dispute cannot be resolved amicably, it may be submitted to a competent court, authority, or other legally recognized dispute resolution body in accordance with applicable law.

Nothing in this section is intended to deprive consumers of any mandatory jurisdictional or consumer protection rights available under applicable law.

15. Contact Us

If you have questions regarding these Terms of Service, an order, or our services, please contact us:

HJEM TIL JUL
Organisation Number: 937 534 361

Business Address:
Vestre Furmyrveg 11A
6017 ÅLESUND
Norway

Website: ienqp.shop
Customer Service Email: virgilhiroshima@gmail.com

When contacting us regarding an existing order, please include your order number whenever possible so that we can assist you more efficiently.

We will review your inquiry and respond as promptly as reasonably possible.